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Service 06Managed SOC · 24/7 monitoring · Response

Managed Detection & Response

We watch your environment around the clock, separate real threats from noise, and respond before an incident becomes a breach.
At a glance
Coverage24/7 monitoring and response
ModelBring your own licence or bundled
Led bySenior detection engineers
OutputMonthly reporting and tuning
§ 01Overview
Managed Detection & Response
Managed detection and response built and run by senior engineers, not a tier-one queue. We tune detection to your environment, hunt for what automation misses, and act on threats in real time. The detection logic is documented and handed to you, never locked in a black box.
§ 02What's included
What the service covers.
Engage any item on its own, or combine them into a single engagement.
01
Endpoint and XDR monitoring
Continuous monitoring of endpoints, servers, and workloads through your EDR/XDR, with behaviour-based detection rather than signatures alone.
02
Detection engineering
We write and tune detections to your environment and the threats that target your sector, mapped to MITRE ATT&CK. Fewer false alarms, fewer missed attacks.
03
24/7 triage and investigation
Alerts are triaged and investigated by analysts around the clock. You get a verdict and context, not a wall of raw alerts.
04
Active response and containment
We isolate affected hosts, disable compromised accounts, and stop the spread, by an agreed playbook, before damage grows.
05
Threat hunting
Proactive hunts for attackers who slipped past automated detection, using current threat intelligence.
06
Identity, cloud, and email coverage
Detection extends beyond endpoints to identity, cloud, and email, where modern attacks increasingly begin.
§ 03How we approach it
A clear methodology, every time.
1
Onboard and baseline
We connect to your telemetry, learn your environment, and establish what normal looks like so the noise can be tuned out.
2
Tune detections
We deploy and tune detections to your systems and threat profile, mapped to MITRE ATT&CK, and keep refining them.
3
Monitor, triage, respond
We watch around the clock, triage alerts, investigate real threats, and contain them by an agreed playbook.
4
Report and improve
Clear monthly reporting for management and regulators, plus continual tuning as your environment and the threats change.
§ 04What you get
Results you can act on.
Every engagement ends with documented findings and evidence, written for the technical team and for the board.
0124/7 monitoring and response
02Detections documented and handed over to you
03Monthly report for management and auditors
04Agreed response and escalation playbooks
05NIS2 and DORA-ready incident evidence
Independent and vendor-neutral. We don't resell the tools we test.
Our only product is expertise and evidence, so our advice has no agenda but yours.
Independent
Vendor-neutral. No licences to sell, no conflicts of interest.
Senior-led
Every engagement is run by senior engineers, not handed to a queue.
Evidence-led
Reproducible findings and documented proof, not severity labels.
Regulator-ready
Built to satisfy NIS2, DORA, ISO 27001, and GDPR by design.
FAQ
Questions, answered
What is the difference between MDR and a SOC?
A SOC is the team and technology that monitor your environment. MDR is that capability delivered as a service, so you get senior-led 24/7 detection and response without building and staffing your own SOC.
Do you replace our IT team?
No. We extend it. Your team keeps running the business; we provide the round-the-clock detection, investigation, and response specialism that is hard and expensive to staff in-house.
Which security tools do you use?
We are independent and vendor-neutral. We work with the EDR/XDR you already run, or recommend one to fit your environment. You can bring your own licence. We do not resell the tools we monitor.
Do we keep the detection logic?
Yes. The detections we build are documented and handed to you. If you ever leave, you keep them. We do not lock your detection logic in a black box.
Does MDR help with NIS2 and DORA?
Directly. Both require the ability to detect and report incidents within tight windows. Our monitoring, response, and reporting produce exactly the evidence those obligations call for.
Ready to scope managed detection & response?
Our team will help you define the scope on a 30-minute call.
Book a scoping call or email contact@raptoric.com